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Cannot access BD-Live features.
Make sure that this player is connected to
Make sure that the network installation is
Make sure that the Blu-ray disc supports
BD-Live features.
Network
Wireless network is not found or distorted.
Make sure that the network is correctly
Make sure that the network installation is
Make sure that the wireless network is
not disturbed by microwave ovens, DECT
phones, or other neighboring Wi-Fi devices.
If the wireless network does not work
properly, try a wired network installation
Browse PC works slowly.
Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
You need a high speed Internet connection
for your router.
YouTube and Picasa do not work.
Make sure that the network is correctly
Make sure that the network installation is
Check the router connection (refer to the
user manual for the router).
YouTube and Picasa work slowly.
Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
You need a high speed Internet connection
for your router.
3D videos
Cannot see 3D effects
Make sure that 3D output is turned on(see
Make sure that the disc title being played is
Blu-ray 3D compliant.
Make sure that the TV is 3D and HDMI
compliant, and the TV is set to 3D mode
(refer to the TV's user manual).
Make sure that the 3D glasses are activated
(refer to the TV’s user manual).