Open as PDF
See the user manual that came with your Philips Blu-ray Disc
Go to www.philips.com/welcome.
Call 1-866-309-0866 for our operators.
No reaction to the remote control.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
Cannot play back a disc.
Make sure that the product supports the disc.
Make sure that the Blu-ray Disc player supports the region code of the DVD or BD.
(BD: A: DVD: All or 1)
For DVD+RW/+R, make sure that the disc is finalized.
Clean the disc.
No video signal on the display device.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution using [HDMI].
Press and hold [B (PLAY)] on the front panel for 5 seconds to change the setting back
to its default.
No 5.1-channel audio from the loudspeakers of the audio system.
Does the disc contain 5.1-channel audio? The 5.1-channel audio is not available when
the disc does not contain it.
Does the audio system support 5.1-channel audio? The 5.1-channel audio is not
available when the audio system does not contain it.
In the settings menu, set “HDMI Audio” to “Off”.
BLU-RAY DISC PLAYER BDP5012
Quick Star t Guide
What’s in the box?
Blu-ray Disc Player
Remote Control with
Batteries (AAA x 2)
HDMI cable (High Speed HDMI Cable)
Quick Start Guide
Registration CardRCA Audio / Video Cables
Printed in China
Philips and Philips Shield are used
under license of Koninklijke Philips
E5K16UD_BDP5012_QG_EN.indd 1 4/27/2010 10:05:29 AM