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No sound on HDMI connection.
You may not hear any sound from the
HDMI output if the connected device
is non-HDCP compliant or only DVI-
compatible.
No secondary audio output for Picture-in-
Picture feature.
When [Bitstream] under the [HDMI
Audio] or [Digital Audio] menu is selected,
interactive sound like secondary sound for
Picture-in-Picture feature is muted. De-
select [Bitstream].
Play
Cannot play a disc.
Clean the disc.
Make sure that the disc is correctly loaded.
Make sure that this player supports the
Make sure that this player supports the
region code of the DVD or BD.
For DVD±RW or DVD±R, make sure that
complete.
extension is correct.
USB storage device or a network, connect
this player to a TV through HDMI.
DivX subtitles do not display correctly.
extension name supported by this player
(.srt, .sub, .txt, .ssa, or .smi).
Cannot read the contents of a connected USB
storage.
Make sure that the format of the USB
storage device is compatible with this
player.
storage device is supported by this player.
For a USB HDD (a portable hard disc
drive), an external power source may be
needed.
'No entry' or 'x' sign is displayed on the TV.
The operation is not possible.
EasyLink feature does not work.
Make sure that this player is connected
to the Philips brand EasyLink TV, and the
EasyLink option is turned on (see "Use
your Blu-ray disc/ DVD player" > "Use
Philips EasyLink").
Cannot access BD-Live features.
Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
Make sure that the Blu-ray disc supports
BD-Live features.
Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Cannot download video from an online video
store.
Make sure that this player is connected to
Make sure that this player is connected to
the TV through an HDMI cable.
Make sure that the SD card is formatted,
has enough memory to download the
video, and is of type SDHC Class 6.
Make sure that you have paid for the video,
and it is within the rental period.
Network
Wireless network is not found or distorted.
Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").