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Troubleshooting
SYMPTOM CHECK ITEM
There is no sound.
Make sure system connection is correct.
Make sure the speakers are not muted.
In the TV mode, set the correct sound mode.
LCD does not display a picture.
Make sure the unit is turned on and the connections are correct.
Make sure the power adapter is correctly connected.
There is no picture or picture
moves up and down.
Check if the connections with the external AV signal source are
correct.
Correctly set the items in the picture menu.
Check if the video type input signal is not corresponding to the
unit.
Make sure the unit is turned on and in correct video type.
The remote control does not
work.
Make sure there are no obstructions between the remote
control and the player.
Make sure the remote control is pointing at the player.
Make sure batteries are inserted and the polarity is correct.
Make sure batteries are not weak.
Note about External Interference:
Static or other external interfere may cause the player to behave abnormally. If this occurs, unplug the
power-supply cord from the outlet and plug it in again to reset the player. If the problems persist, then
please disconnect the power and consult a qualified technician.
Note about Picture Compression:
If two black bars appear on the sides of your LCD screen and your picture is compressed, you may
need to adjust the settings of your cable/satellite set-top box. For instructions on adjusting the
picture, consult your cable/satellite set-top box’s manual or call your local cable/satellite company.