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Troubleshooting
SYMPTOM CHECK ITEM
The player cannot
play.
Make sure a disc is loaded.
Make sure the disc is loaded with label side up.
Disc should be clean, not dirty or warped.
Player’s region code should be the same as the region code
of the DVD disc.
Make sure water condensation has not occurred. If it has,
remove the disc and keep the player power on until the
moisture evaporates.
There is no sound.
Make sure system connection is correct.
Make sure the player is not under muting mode.
Press the MUTE button to turn on the speaker.
Make sure the volume is adjusted to the lowest.
Adjust the volume upward.
Is your disc dirty or warped? Clean or replace it.
There is no picture
or picture is
unsteady. Position
of the picture is
incorrect.
Make sure the video type of the AV signal source TV is
NTSC.
Make sure system connection is correct.
Is your disc dirty or warped? Clean or replace it.
Cannot continue to
play and plays a
section repeatedly.
Make sure the player is not in A-B repeat status.
Press A-B button to cancel A-B repeat status.
Is your disc dirty or warped? Clean or replace it.
The remote control
does not work.
Make sure there are no obstructions between the remote
control and the player.
Make sure the remote control is pointing at the player.
Make sure batteries are inserted correctly (check polarity).
Replace weak batteries.
Other Notes: Static or other external interfere may cause the player to behave
abnormally. If this occurs, unplug the power-supply cord from the outlet and plug it in
again to reset the player. If the problems persist, then please disconnect the power and
consult a qualified technician.