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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
PANASONIC CONSUMER ELECTRONICS
COMPANY, DIVISION OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF
MATSUSHITA ELECTRIC OF PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial
Park, Carolina, Puerto Rico 00985
Panasonic/Quasar Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the
warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must carry-in or mail-in your product or arrange for in-home
service, as applicable, during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This warranty only ap plies to
products purchased and serviced in the United States or Puer to Rico. This warranty is extended only to
the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of
the original purchase date is required for warranty service.
Carry-In, Mail-in or In-Home Service
For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact
number listed above or visit Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the
authorized servicer and does not include removal or re-installation of an installed product. It is possible
that certain in-home repairs will not be completed in-home, but will require that the product, or parts of
the product, be removed for shop diagnosis and/or repair and then re turned.
Limited Warranty
Product
Parts Labor Service Contact Number
Camcorder One (1) Year (except
CCD Image Sensor)
CCD Image Sensor - 6
(Six) Months
Ninety (90) Days
Ninety (90) Days
Carry-In or Mail-In 1-800-211-PANA(7262)
DVD/VCR Deck,
A/V Mixer
One (1) Year Ninety (90) Days Carry-In or Mail-In 1-800-211-PANA(7262)
TV/VCR, TV/DVD,
TV/DVD/VCR
Combination
One (1) Year (except
CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
Carry-In: 21
″ CRT
and Smaller
In-Home or Carry-In:
22
″ CRT and Larger
1-800-211-PANA(7262)
TV/HDR
Combination
One (1) Year (except
CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
In-Home or Carry-In 1-888-843-9788
Rechargeable
Batteries
(in exchange for
defective item)
Ten (10) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Tape
(in exchange for
defective item)
Five (5) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Memory Cards
(in exchange for
defective item)
Ninety (90) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)