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11 TROUBLESHOOTING AND ADVICE
Before calling our SAS centre, please check if you can solve the troubleshooting
by yourself.
Troubleshooting Control
No signal
Please check that all cables and cord’s are correctly
plugged in.
No color shades Adjust the contrast, the color and the brightness
Stain show on the
screen.
May be result from a lighting signal from car, motor,
neon light and other electrical devices or appliances.
Double or multiple
display image
May be the result of an electrical wave disturb from
other TV, Computer and Game machine or Radio
Snow on the screen The cables of the antenna are not correctly plugged in.
The remote control
does not work
Please check the batteries order and alignment.
Check that the IR of the remote control is not hidden
by something.
"Zip" made noise on
TV cover
Even if the display image is correct, the noise may
come from an unsteady fixation of the panel.
No sound
Make sure that you have not press the MUTE button
of the panel or of the remote control.
No DVD
Make sure if the TV Set have been switched to
DVD mode
DVD player not
working properly
Ensure disc is correctly inserted into the player.
Ensure the disc does not damaged and with correct
format. Please wait patiently as some discs need
longer time to play.