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Troubleshooting tips
Unit does not work.
• Unplug the AC power cord and plug it back in.
No picture on the TV screen.
• Make sure the converter box is turned on.
• Make sure the connections between the converter box
and TV are properly done.
• Choose di erent channels or video inputs on the TV set
until the picture appears.
No sound.
• Make sure the connections between the converter box
and TV are properly done.
• Make sure the TV sound is not muted.
Remote control does not work.
• Make sure the batteries are inserted correctly.
• Replace the batteries if they are exhausted.
• Remove any obstacles between the remote control and
the converter box.
• If the remote control works with the converter box but
does not work with your TV, reprogram the remote control,
following the steps in “Program the remote control”.
Cannot watch a bilingual TV program in its secondary
language.
• Make sure you have correctly selected the audio
settings. Refer to AV settings in the main menu.
Forgot password.
• Choose “ Ratings ” in the main menu and input the
master password “8888”. Create a new password. (The
master password cannot be used to unlock programs
for viewing.)
The Converter Box has turned o suddenly.
• Check if Power Saver timer is activated in the main
menu. It is set to 4 hours by default.
Weak signal or channel not available.
• Try to reposition the antenna. If the signal is still weak,
a more powerful antenna may be required to boost
reception for the Digital TV signal. A Smart Antenna is
recommended.
The TV is newly changed to an RCA TV set and the
remote control cannot control it.
• Reprogram the remote control, following the steps in
“Program the remote control”.
Smart Antenna is newly connected and channel scan is
required.
• In the menu, press 5 for Settings and then press 1 for
Channel Scan.
TV cannot receive analog channels
• Turn off the converter box (pass through mode) and
con rm cables are connecting correctly.
Customer service and technical support
www.1800customersupport.com/RCA
Technical speci cations
Power supply: AC 120V/60Hz
Power consumption: <1W (standby)
<7W (operating, HD mode)
Remote reception distance: >8m from front
RF freq. range: 57MHz – 803MHz
RF channel range: CH2 – CH69
RF sensitivity: -83dBm to -5dBm
RF impedance: 75 ohms
Output channel: CH3/CH4, selectable
Video system: NTSC
Video output: 1V peak-to-peak
Video output impedance: 75 ohms
Audio output impedance: 600 ohms
Unit size (L x W x H): 190 x 140 x 38mm
Net weight: 0.4kg
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Manufactured under License from Dolby Laboratories.