Filter
Top Products
SYMPTOM CAUSE AND REMEDY( )
TV
Bad
Picture
(snow,
multiple
images
distortion,blurry)
No sound.
Black
and
White
picture.
No picture or sound.
Coloredpatches of
picture.
Panel function key does
not respond correctly.
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is firmly connected.
• Make sure all input cables are firmly connected.
• Increase the volume.
• Check the PICTURE setting within the PICTURE menu.
• Make sure the unit is plugged in and turned on.
• Make sure that the ATV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
•
• Make sure all cables are firmly connected.
• Check for local interference.
• Make sure there are no unshielded electrical devices nearby
that are causing interference.
• Turn the TV off for 30 minutes, then try it again.
• Under the influence of electrostatic phenomenon, the product
may malfunction and require usertopowerreset.
• Unplug and re-plug the AC power cord.
TROUBLESHOOTING GUIDE
• Check to make sure the program you are watching is broadcast
in Color and not Black & White.
• Check
whether the mute function has been activated on the
Remote Control.
The display monitor's
panel goes hot.
• LED TV takes inside lighten phosphor. It may increase the
temperature of the screen in some occasions. It's not a defect.
Unusual dots
• Black dots and Bright points may appear on the LED screen.
This is a structural property of the LED panel and is not a defect.
Stripes on screen
• Adjust the impulse phase may decrease stripes. RGB in
The top of the monitor
• It may occur during long-time working. It's not a defect.
gets hot
.
Make sure the antenna or audio/video source device is
working properly.
Unable to select a
certain channel.
The channel may be skipped. Choose this channel by
directly selecting the buttons from the remote control.
•
Disorder display
at power on.
•
•
This may be caused because of a very short interval
between POWER OFF and ON.
Unplug the power and restart.
22