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Runco PlasmaWall Owner’s Operating Manual 45
PRE
L
IMINAR
Y
5.1
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the PlasmaWall. If you encounter an issue not described here, please
contact your Runco dealer or Runco Technical Support.
5. Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The display does not turn on
after initial installation.
• The PlasmaWall is not
plugged in or the AC outlet
is not active.
•The remote control
batteries have run out.
• The serial connection from
the DHD Controller to the
PlasmaWall is incorrect.
• Ensure that the
PlasmaWall is plugged in
and that the AC outlet is
active.
• Replace the batteries.
• Ensure that the RS-232
output from the DHD
Controller is properly
connected to the
EXTERNAL CONTROL
input on the PlasmaWall
(see
Figure 3-4).
The display is on, but there is
no picture or sound.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check video and/or audio
connections to source
component.
Image is too bright and/or
lacks definition in the bright
areas of the image.
• Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
• Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
•The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to
the wrong inputs on the
PlasmaWall.
• Ensure that the source
outputs are connected to
the correct PlasmaWall
input.
RGB-HD images appear
“noisy.”
• Clock and Phase settings
need adjustment.
• Manually adjust Clock and
Phase settings, or perform
an Auto-Adjust (refer to
ISF Night - Input Color
on page 40).