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Check List
Before calling for assistance, check the information in this section to see
if you can remedy any problems yourself. If you do need assistance, please call the phone number on
the Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen.
I cannot turn on
the monitor.
Is the power cord
connected
properly?
Check the power cord connection and supply.
Can you see
"Check Signal
Cable" on the
screen?
(Connected using the D-sub cable)
Check the signal cable connection.
If the power is on,
reboot the computer
to see the initial
screen(the login
screen), which can
be seen.
If the initial screen (the login screen) appears, boot the
computer in the applicable mode (the safe mode for
Windows ME/XP/2000) and then change the frequency of
the video card.
(Refer to the Preset Timing Modes)
If the initial screen (the login screen) does not appear,
contact the Service Center or your dealer.
Can you see "Not
Optimum Mode",
"Recommended
Mode 1280 x 1024
60 Hz" on the
screen?
You can see this message when the signal from the
video card exceeds the maximum resolution and
frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the
monitor can handle properly.
If the display exceeds SXGA or 75 Hz, a "Not Optimum
Mode", "Recommended Mode 1280 x 1024 60 Hz"
message is displayed. If the display exceeds 85 Hz, the
display will work properly but the "Not Optimum Mode",
"Recommended Mode 1280 x 1024 60 Hz" message
appears for one minute and then disappears.
Please change to the recommended mode during this
one-minute period.
(The message is displayed again if the system is
rebooted.)
There is no image
on the screen.
Is the power
indicator on the
monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard to activate the monitor and
restore the image on the screen.
If there is still no image, press the ' ' button.
Then press any key on the keyboard again to activate the
monitor and restore the image on the screen.
SyncMaster 732NPlus / 732N