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TROUBLESHOOTING (VCR)
Before contacting Samsung customer service, perform the following simple checks.
PROBLEM EXPLANATION/SOLUTION
No power
• Check that the power plug is connected to a wall outlet.
• Have you pressed the POWER button?
You cannot insert a video cassette
• A video cassette can only be inserted with the window side up and the safety tab
facing you.
Timer recording was unsuccessful • Re-check the recording start/stop time settings and the current time
• Check whether you insert a tape which has enough time record
No playback picture or the picture is distorted
• Check to see if you are using a prerecorded tape.
When the ► button is pressed during playback,
the still picture has severe “noise bar” streaks
• A still picture may have “noise bars”, depending on the condition of the tape. Press
the TRK/CBC CH/TV CH (,/.) buttons during slow motion to minimize this effect.
Video Head Cleaning • If poor pictures appear on a variety of cassettes, the video heads may need cleaning.
This is not a common problem and unless it appears, the heads should not be
cleaned.
When cleaning the video heads, read all instructions provided with the head cleaning
cassette. Incorrect head cleaning can permanently damage the video heads.
If you are unable to solve the problem after reading the above instructions, note:
• The model and serial number on the rear of your DVD Recorder & VCR
• The warranty information
• A clear description of the problem
Then contact SAMSUNG customer service at 1-800-SAMSUNG.
01613A-03-VR375-XAA-ENG.indb 8201613A-03-VR375-XAA-ENG.indb 82 2008-06-11 오후 2:19:312008-06-11 오후 2:19:31