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Troubleshooting 5-2
The color is weird / The picture is displayed in black and white
Is the entire screen displayed in the same color as if viewing
the screen through a cellophane paper?
Check the cable connection to the computer.
Reinsert the graphics card into the computer completely.
Check if the <Color Effect> is set to <Off>.
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.
The display area suddenly moves to an edge or to the center.
Did you change the graphics card or the driver? Please press the [AUTO] button to run the auto adjustment
function.
Did you change the resolution and frequency appropriate to
the product?
Set the resolution and the frequency to the appropriate values
in the graphics card
refer to the (Standard Signal Mode Table)
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate
to the product?
Set the resolution and the frequency to the appropriate values
in the graphics card
refer to the (Standard Signal Mode Table)
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
Did you install the device driver for the product? Windows XP : Set the color again by selecting Control Panel
→ Display → Settings.
Windows Vista : Change the color settings by selecting ” Con-
trol Panel” → “Appearance and Personalization”→”Personal-
ization”→” Resolution”.
Windows 7
: Change the color settings by selecting “Control
Panel” → “Personalization
”
→”Display
”
→”
Change display set-
tings”
→”Advanced settings”→”Monitor”.
Is the graphics card configured correctly? Configure the color again in accordance with the new graph-
ics card driver.
When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.
Did you install the device driver for the product? Install the device driver referring to the descriptions about the
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card.
Install the device driver referring to the descriptions about the
driver installation.
When I look at the exterior edges of the product, small alien substances appear on it.
Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black
edges, such things may be seen. This is not a defect of the product.
A “beep, beep” sound is heard when booting the computer.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
WHEN USING THE PRODUCT WITH A COMPUTER WHICH SUPPORTS THE HDCP (HIGH-BANDWIDTH DIGITAL
CONTENT PROTECTION) FUNCTION AND THE HDCP FUNCTION DOES NOT WORK PROPERLY, PLEASE CHANGE
THE RELEVANT SETTING AS FOLLOWS:
Change the setting to enable the HDCP function to work properly.
Changing the setting: [MENU] -> <SETUP&RESET> -> <PC/AV Mode> -> <AV>
In this case, the monitor's screen size is enlarged. To change the enlarged screen size, change the relevant setting as follows:
Changing the setting: [MENU] -> <SIZE & POSITION> -> <Image Size> -> <Screen Fit>