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Appendix
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Troubleshooting
Before you call a service technician, please scan this list of problems and possible solutions.
It may save you time and money.
• The display panel used for the DLP Projection TV is composed of many tiny pixels. These, pixels
may occasionally appear on the screen.
Care and Maintenance
With proper care, your TV will give you many years of service. Please follow these guidelines to
get the maximum performance from your TV.
Placement
• Do not put the TV near extremely hot, cold, humid or dusty places.
• Do not put the TV near appliances that create magnetic fields.
• Keep the ventilation openings clear.
• Do not place the TV on a rough and slanted surface, such as cloth or paper.
(The screen top might be cut off or the screen center might be tilted.)
Liquids
• Do not handle liquids near or on the TV.
Cabinet
• Never open the cabinet or touch the parts inside.
• Wipe your TV with a clean, dry cloth. Never use water, cleaning fluids, wax, or chemicals.
• Do not put heavy objects on top of the cabinet.
• This DLP Projection TV projects the image onto a large screen by applying an optical
system. If you place the TV set face down, it might cause a problem because dirt,
or some other contaminant may become attached to the inside of the TV set.
Temperature
• If your TV is suddenly moved from a cold to a warm place, unplug the power cord for at least
two hours so that moisture that may have formed inside the unit can dry completely.
Using the TV in Another Country
If you plan to take your TV to a foreign country, please be aware of the different television systems
that are in use around the world. A TV designed for one system may not work properly with anoth-
er system due to differences in the TV channel frequencies.
Specifications
Problem Possible Solution
Poor picture quality. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality or no sound. Try another channel.
Adjust the antenna.
Make sure the “Mute” button is off.
No picture or sound. Try another channel.
Press the TV/Video button.
Make sure the TV is plugged in.
Check the antenna connections.
No color or wrong colors. Make sure the program is broadcasted in color.
Adjust the picture settings.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Erratic operation, or Unplug the TV for 30 seconds, then try again.
intermittent failure.
Remote control failure. Press the “Mode” button to put your remote control
into “TV” mode.
Make sure the remote has batteries.
TV won’t switch on. Make sure the wall outlet is working.
Make sure the remote has batteries.
Model
Voltage
Frequency of Operation
Power Consumption
Dimension
(W x D x H)
Weight
HLN4365W/HLN437W
AC 120V
60Hz
200 watts
1029 x 399 x 755 mm
40.5 x 15.7 x 29.7 inches
30.5 Kg / 67.2 lbs
HLN5065W/HLN507W
AC 120V
60Hz
200 watts
1184 x 444 x 859 mm
46.6 x 17.5 x 33.8 inches
35.2 Kg / 77.6 lbs
HLN617W
AC 120V
60Hz
200 watts
1436 x 489 x 1021mm
56.5 x 19.3 x 40.2 inches
46.2 Kg / 101.9 lbs
HLN467W
AC 120V
60Hz
200 watts
1047 x 399 x 779 mm
41.2 x 15.7 x 30.6inches
33.5 Kg / 73.8 lbs
HLN567W
AC 120V
60Hz
200 watts
1268 x 461 x 924mm
49.9 x 18.1 x 36.4 inches
41.5 Kg / 91.5lbs
BP68-00142A-6 5/27/03 10:07 AM Page 88