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9 Support
9
Support
9.1 Software Upgrade
MENU [] Support Software Upgrade ENTER
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The Software Upgrade menu lets you upgrade your TV’s software to the latest version.
9.1.1 By USB
Insert a USB drive containing the firmware upgrade file, downloaded from “www.samsung.com/sec,” into
the TV. Please be careful not to disconnect the power or remove the USB drive until upgrades are
complete. The TV will be turned off and on automatically after completing the firmware upgrade. When
software is upgraded, video and audio settings you have made will return to their default settings. We
advise you to to write down your settings so that you can easily reset them after the upgrade.
9.1.2 Alternative Software
During the Software upgrading, When the Upgrade will discontinue from last step, this function be
activated.
9.2 Contact Samsung
MENU [] Support Contact Samsung ENTER
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View this information when your TV does not work properly or when you want to upgrade the software.
You can find information regarding our call centers and how to download products and software.
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