Samsung PN43F4500 Flat Panel Television User Manual


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If Your TV Fails to Connect to the Internet
IfyourTVfailstoconnecttotheInternet,readtheinformationbelowandviewthe
troubleshootingguideonthefollowingpages.
YourTVmaynotbeabletoconnecttotheInternetbecauseyourISPhaspermanently
registeredtheMACaddress(auniqueidentifyingnumber)ofyourPCormodem,whichit
thenauthenticateseachtimeyouconnecttotheInternetasawayofpreventingunauthorized
access.AsyourTVhasadifferentMACaddress,yourISPcannotauthenticateitsMAC
address,andyourTVcannotconnect.
Toresolvethisproblem,askyourISPabouttheproceduresrequiredtoconnectdevicesother
thanaPC(suchasyourTV)totheInternet.
IfyourInternetserviceproviderrequiresanIDorpasswordtoconnecttotheInternet,your
TVmaynotbeabletoconnecttotheInternet.Ifthisisthecase,youmustenteryourIDor
passwordwhenconnectingtotheInternet.
Theinternetconnectionmayfailbecauseofafirewallproblem.Ifthisisthecase,contactyour
Internetserviceprovider.
IfyoucannotconnecttotheInternetevenafteryouhavefollowedtheproceduresofyour
Internetserviceprovider,pleasecontactSamsungElectronics.
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