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Questions About Live TV (Including Satellite Signal)
When I power on my TV, I see the message “Searching for satellite signal....”
Your DVR is having trouble tuning to the channel you are on. Follow these steps to restore
the video:
• Try changing channels. If you see the same message on every channel, your video
cable may have come loose. Check to make sure all the cable connections on the back
of your DVR are secure.
• If multiple channel changes do not work, try restarting your DVR. From DIRECTV
Central, choose “Messages & Setup,” then “Restart or Reset System,” then “Restart
the Recorder.” Follow the instructions on the screen to restart the DVR.
• In unusual circumstances, stormy weather may interfere with your satellite signal. If
this is the case, the signal should return when the weather changes.
• Try replacing your video cables to determine if one of your cables is bad.
• The position of your satellite dish antenna may have changed and you may have to re-
position it. Professional installers are available in most areas to position satellite
dishes. You can also find positioning information by repeating Satellite Dish Guided
Setup, available by pressing the DIRECTV button, then selecting “Messages & Setup”
and then “Recorder & Phone Setup.”
• There may be an obstruction (for example, trees) between the satellite dish antenna
and the sky. If this is the case, you may have to change the position of your satellite
dish antenna.
The channel I want to watch has the message “This program is not available in your
area,” and the image is blacked out.
• Some sports events may be blacked out in areas that are considered local areas for the
events.
Users_Guide_DTV3.1.book Page 123 Wednesday, June 4, 2003 7:08 PM