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26
POSSIBLE REMEDY
Try a new channel, if OK, then possible station
trouble.
Is TV plugged in? Power at outlet?
Is TV’s POWER button on?
Is antenna connected to terminal on the back of
the set?
If outside antenna is being used, check for
broken wire.
Check for local interference or external electrical
noise.
Turn off with POWER button and then turn it on
after about a minute.
Adjust COLOR control.
Adjust PICTURE control.
Check external Video/Audio products: look for
loose/broken connection leads. (Refer to page
25)
Check batteries of Remote Control.
Change Closed Caption mode to “OFF” / Energy
Save mode to “OFF”.
Unplug the TV and plug it in again after 2
minutes.
Before Calling for Service
Check these items and see if you can correct trouble with a slight adjustment of the controls.
QUICK SERVICE
CHECK LIST
PROBLEM
No Playback of VCR and Disk Player
No Picture or Sound from External Video/Audio Products
Remote Control Doesn’t Work
Bars on Screen
Picture Distorted
Picture Rolls Vertically
No Color
Poor Reception on Some Channels
Weak Picture
Lines or Streaks in Picture
Ghosts in Picture
Picture Blurred
Sound OK, Picture Poor
Picture OK, Sound Poor
No Picture or Sound
Dark and Blank Picture
External Electrical Noise Interfering with TV’s Operation
XXXXX XXXXXXXXXXXX
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XXXXX XXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
XXXXX XXXXXXXXXXXX
(Dark and Blank Picture)
Note:
• When viewing in TEXT mode, if no TEXT broadcast is being received, the screen
may become dark and blank. Should this occur, set the Closed Caption mode to
“OFF”.
26-28[Bk] 13L-M100B/150B.p65e 4/24/99, 11:24 AM26