If the Settings on the PC Are Incorrect
The screen as shown below will be displayed.
Following the instructions on the screen, send e-mail
again and make all the necessary settings.
Example
Operational buttons during playback
Buttons
Description
S
Hold down to go in reverse.
d
Starts playback.
V
Hold down to fast forward.
H
Playback stops.
F
Sets pauses and still pictures.
T
Pressing quickly once takes you to the start
of the chapter currently playing. Each time
you press it, you move back to the start of
the previous chapter.
U
Pressing quickly once takes you to the start
of the next chapter. Each time you press
it, you move ahead to the start of the next
chapter.
Troubleshooting - VUDU
VUDU cannot be accessed.
If you are not able to access other network service (e.g.
BD-LIVE) from your device, but are not able to access
VUDU, please contact VUDU Customer Care at 1-888-
554-VUDU (8838).
If you are not able to access any network service (e.g.
BD-LIVE) from your device, please contact your device
manufacture for assistance.
The activation e-mail was not obtained.
Check your junk or spam e-mail folders. If you are unable
to find the activation e-mail in the folders, reconfirm the e-
mail address you have entered, and then try your account
settings again.
If you encounter any other issues during activation,
refer to the following online resources:
Detailed VUDU Manual: Available at
http://www.VUDU.com/Docs. This introduces you to all
aspects of the revolutionary VUDU service with easy-to-
follow instructions.
VUDU FAQ: To learn more about VUDU, visit the
Frequently Asked Questions at
http://www.vudu.com/support.
VUDU Customer Care: When you need to talk live with
someone, contact VUDU Customer Care at 1-888-554-
VUDU (8838) 7 a.m. to 8 p.m. Pacific, 7 days a week
(except holidays).
•
•
•
Deactivating the VUDU Function
You can deactivate streaming from VUDU to your
player using “VUDU Deactivate” in the “Settings” menu
(See page 42).
Playing back streaming content
55
Streaming content