Filter
Top Products
SIIG offers a 5-year manufacturer warranty with this product. Please see our web site for
more warranty details. If you encounter any problems with this product, please follow the
procedures below.
• Clearly write your RMA number on the top of the returned package. SIIG will refuse to
accept any shipping package, and will not be responsible for a product returned without an
RMA number posted on the outside of the shipping carton.
• You are responsible for the cost of shipping. Ship the product to the following address:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and International
Economy outside of the U.S. at no cost to the customer.
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #: ________________
• Properly pack the product for shipping. All software, cable(s) and any other accessories
that came with the original package must be included.
Step 2: After obtaining an RMA number, ship the product.
Step 1: Submit your RMA request.
Go to www.siig.com, click Support, then click RMA to submit an request to SIIG RMA. If
the product is determined to be defective, an RMA number will be issued.
QUESTIONS? SIIG ’ s Online Support has answers! Simply visit our web site at
www.siig.com and click Support. Our online support database is updated daily with new
drivers and solutions. Answers to your questions could be just a few clicks away. You can
also submit questions online and a technical support analysts will promptly respond.
A) If it is within the store's return policy period, please return the product to the store where
you purchased from.
B) If your purchase has passed the store's return policy period, please follow these steps
to have the product repaired or replaced.
Technical Support and Warranty