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Additional Information
Control for HDMI
If you experience any of the following
difficulties while using the “BRAVIA” Sync,
use this troubleshooting guide to help you
remedy the problem.
The Control for HDMI function does not work.
• Check the HDMI connection (page 11).
• Make sure “CTRL: HDMI” is set to “ON” in
AMP menu.
• Make sure the connected component is
compatible with the Control for HDMI
function.
• Check the Control for HDMI settings on the
connected component. See the operating
instructions supplied of the connected
component.
• If you change the HDMI connection,
connect/disconnect the AC power cord
(mains lead), or there is a power failure,
repeat the procedures of ““BRAVIA” Sync
Features” (page 27).
• The stand may not work correctly if you
select a component that is not compatible
with the Control for HDMI function on the
TV side.
• Make sure “DVD CTRL”, “SAT CTRL” or
“DMPORT. CTRL” is set to “ON” in AMP
menu.
No sound is output from the stand and TV
speaker.
• Check the volume of the stand and the TV.
• Select the input of the stand correctly.
The sound is output from both the stand and
the TV.
• If the Control for HDMI function is set to
off, or the selected component is not
compatible with the Control for HDMI
function, turn off the sound of the stand or
the TV.
The System Power Off function does not work.
• Change the setting of the TV to turn
connected components off automatically
when you turn off the TV. For details, refer
to the operating instructions of the TV.
An image does not appear on the TV.
• Check whether HDMI IN and HDMI OUT
are connected in reverse.
A message stating that the output method has
changed from the stand speaker to the TV
speaker, appears on the TV screen.
• The Control for HDMI function for the
selected component is set to off. For details,
refer to “Connecting components without
HDMI jacks” (page 13).
OTHER
The remote does not function.
• Point the remote at the remote sensor on
the stand.
• Remove any obstacles in the path between
the remote and the stand.
• Replace both batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on the
remote.
The volume turns down when the output
method changes from the TV speaker to the
stand speaker.
• The Volume Limit function is working. For
details, refer to “Using the Volume Limit
function” (page 31).
If the stand still does not operate
properly after performing the
above measures, reset the stand
as follows:
Use buttons on the stand for the operation.
1 Press ?/1 to turn on the power.
2 Press ?/1 while pressing INPUT
SELECTOR and VOLUME –.
“COLD RESET” appears and the stand is
reset. AMP menu, sound field etc., return to
the default settings.