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Symptom Cause and/or Corrective Actions
• COMMANDER is set to OFF in the menu system.
m Set it to ON. (p. 34)
• Something is blocking the infrared rays.
m Remove the obstacle.
• The batteries are not inserted with the correct polarity.
m Insert the batteries with the correct polarity. (p. 109)
• The batteries are dead.
m Insert new ones. (p. 109)
• Moisture condensation has occurred.
m Remove the cassette and leave the camcorder for at least 1
hour. (p. 85)
• Some troubles occure in your camcorder.
m Remove the cassette and insert it again, then operate the
camcorder.
• NIGHTSHOT is set to ON.
m Set it to OFF. (p. 44)
• Detach the eyecup and clean the viewfinder lens. (p. 87)
Trouble check
The supplied Remote Commander
does not work. (CCD-TR412E/
TR511E/TR640E/TR840E/TR845E
only)
Others
Symptom Cause and/or Corrective Actions
• The viewfinder lens is not adjusted.
m Adjust the viewfinder lens. (p. 15)
• The contrast between the subject and background is too high.
The camcorder is not malfunctioning.
m Change locations.
• The camcorder is not malfunctioning.
• EDIT is set to ON in the menu system.
m Set it to OFF. (p. 34)
• The video heads may be dirty.
m Clean the heads using the Sony V8-25CLH/V8-25CLD
cleaning cassette (not supplied). (p. 86)
• If 10 minutes elapse after you set the POWER switch to
CAMERA without inserting a cassette, the camcorder
automatically starts the demonstration or DEMO is set ON in
the menu system.
m Insert the cassette and the demonstration stops.
You can deactivate the demonstration. (p. 34)
• The self-diagnosis function is activated.
m Check the code and solve the problem. (p. 98)
The five digit code appears.
A vertical band appears when a
subject such as lights or a candle
flame is shot against a dark
background.
An unknown picture is displayed in
the viewfinder.
The picture is “noisy”.
The playback picture is not clear.
A vertical band appears when
shooting a very bright subject.
Picture is recorded in incorrect/
unnatural colour. (CCD-TR511E/
TR640E/TR840E/TR845E only)
The beep sounds for 5 seconds.
There is dust in the viewfinder.
Picture
The image on the viewfinder screen
is not clear.