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Additional Information
Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When the 1 (standby) indicator is flashing
The self-diagnosis function is activated.
1 Count how many times the 1 (standby) indicator flashes between each three second
break.
For example, the indicator may flash three times, go off for three seconds, then flash again three
times.
2 Press 1 on the TV to turn it off, disconnect the AC power cord (mains lead), and inform
your dealer or Sony service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing
1 Check the items in the tables below. (Also refer to “Troubleshooting” in the i-Manual.)
2 If the problem persists, have your TV serviced by qualified service personnel.
Condition Explanation/Solution
Picture
There is no picture (screen
is dark) and no sound.
• Check the antenna (aerial)/cable connection.
• Connect the TV to the AC power (mains), and press 1 on the TV.
• If the 1 (standby) indicator lights up in red, press "/1.
Tiny black points and/or
bright points appear on the
screen.
• The screen is composed of pixels. Tiny black points and/or bright
points (pixels) on the screen do not indicate a malfunction.
General
The TV turns off
automatically (the TV
enters standby mode).
• Check if the “Sleep Timer” is activated, or confirm the
“Duration” setting of “On Timer”.
• Check if the “Idle TV Standby” is activated.
The remote does not
function.
• Replace the batteries.
• Your TV may be in SYNC mode.
Press SYNC MENU, select “TV Control” and then select “Home
(Menu)” or “Options” to control the TV.
The “Parental Lock”/
“Parental Control Settings”
password has been
forgotten.
• Enter 9999 for the PIN code after selecting “PIN Code” in
“Parental Lock” of “System Settings” in the “Settings” menu.
(PIN code 9999 is always accepted.)
Sound is heard when
turning on the TV or
inserting a disc into the
built-in BD player.
• It is a sound of the built-in BD player working and not a
malfunction.