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GB
No sound, but good picture
Press +/– or (Mute).
Check if [Speakers] in [AV Set-up] is set to [TV
Speakers] (page 20).
Check if the headphone plug is connected to the
TV.
No sound or noisy sound
Check if the TV system setting is appropriate
(page 15).
The desired channel cannot be selected
Switch between digital and analogue mode and
select the desired digital/analogue channel.
Some channels are blank
The channel is for scrambled/subscription service
only. Subscribe to a pay TV service.
Channel is used only for data (no picture or
sound).
Contact the broadcaster for transmission details.
Digital channels are not displayed
Contact a local installer to find out if digital
transmissions are provided in your area.
Upgrade to a higher gain aerial.
The TV turns off automatically (the TV enters
standby mode)
Check if the [Sleep Timer] is activated (page 19).
Check if the [Duration] is activated by [On Timer]
(page 19) or [Photo Frame Settings] (page 19).
Check if the [Idle TV Standby] is activated
(page 21).
Some input sources cannot be selected
Select [AV Preset] and select [Always] of the input
source (page 20).
The remote control does not function
Replace the batteries.
HDMI/MHL equipment does not appear on
[BRAVIA Sync Device List]
Check that your equipment is compatible with
BRAVIA Sync Control.
Cannot select [Off] in [BRAVIA Sync Control]
If you have connected any audio system that is
compatible with BRAVIA Sync Control, you cannot
select [Off] in this menu. To change the audio
output to the TV speaker, select [TV Speakers] in
the [Speakers] menu (page 20).
The [Parental Lock] password has been
forgotten
Press HOME and select [Settings] t [System
Settings]
t [Parental Lock] t [PIN Code] then
enter 9999 for the PIN code (PIN code 9999 is
always accepted).
Store Display Mode or Promoting Feature
Logo appears on the screen
On the remote control, press RETURN then press
HOME and select [Settings]
t [System Settings]
t [Set-up] t [Auto Start-up]. Be sure to select
[Home] in [Location].
Sound
Channels
General