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MPEG movie playback is
choppy and progress bar is not
accurate
❑ High bit-rate MPEG movies, such as MPEGs recorded in high frame rates or high
resolution (such as VX Fine mode), may not play back correctly when using low-
speed USB connections (USB 1.1 or lower) or low-speed Memory Stick media. To
view high frame-rate MPEG movies, use a device that supports USB 2.0 and
Memory Stick PRO media.
Rotation not saved after USB
device is disconnected or
Photo/Video Viewer is closed
❑ The file might not have information (EXIF data) that is usually generated when a
digital camera records a photo. In this case, it is not possible to save the rotation.
❑ There might be insufficient space on the USB media to save the rotated file. Try
deleting one or more files and rotating the image again.
Cannot show (or hide) file
information in full screen or
Slide Show
❑ Set the File Information option to On or Off (see page 66).
Cannot see menu ❑ Press V to display the menu again.
Cannot hear audio while
using USB device
❑ Check the TV’s volume or Speaker (see page 75) settings.
❑ To hear JPEG voice memo, select the Digital Camera Folders option and set the
Filter option to Show Photos and Movies (see page 67).
❑ Check that the Music option is not set to Off (see page 66).
Not all MP3 files on USB media
are included when the Music/
Complete List option is
selected (page 66)
❑ The Photo/Video Viewer can display a maximum of 2,000 files total, including all
JPEG, MPEG1, and MP3 files.
❑ Make sure that the file is named with the file extension (.mp3).
MP3 files on the USB media are
not listed
❑ Only MP3 files that are named with the file extension (.mp3) are displayed in the
list.
Music files are playing in wrong
order
❑ MP3 files are played in alphabetical order, according to the folder in which they
are stored. If you want to change the playlist order, rename your files
alphabetically in the order in which you want them to play or create a MP3 playlist
(.m3u file) on a PC.
Cannot see MP3 list to play
music
❑ MP3 files on your USB media only can be played as background music during a
Slide Show (page 66).
MPEG1 movie does not
play back correctly
❑ Some variations of MPEG1 movies may not be compatible with the Photo/Video
Viewer.
❑ MPEG movies recorded in VX Fine mode with Sony digital cameras cannot be
played back with the Photo/Video Viewer.
MPEG1 quality is poor when
enlarged (page 64)
❑ The quality of the movie when enlarged depends on the resolution of the MPEG1
file. See your camera’s instruction manual for details.
Error message is displayed ❑ No USB device or Media • Check the USB device is connected properly.
• Check the USB device power is turned on.
Problem Possible Remedies