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Additional Information 21
Troubleshooting
GB
Here are some simple solutions to problems which may affect the picture and sound.
Problem Suggested Remedy
No picture (screen is dark), and no sound. • Check the aerial connection.
• Plug the TV in and press the button on the front of
the TV.
• If the standby indicator is on press the button
or a numbered button on the remote control.
Poor or no picture (screen is dark), but good
sound.
• Using the MENU system, select the “Picture
Adjustment“ display and select “RESET“ to return to
the factory settings.
No picture or menu information from equipment
connected to the Scart socket.
• Check that the optional equipment is on, and press
the button of the remote control repeatedly until
the correct input symbol is displayed on screen.
Good picture, no sound. • Press the button on the remote control.
• Check that “TV Speakers” is “On” in the “Detail Set
Up” menu.
• Check the Headphones are not connected.
No colour on colour programmes. • Using the MENU system, select the “Picture
Adjustment“ and select “RESET“ to return to the
factory settings.
Distorted picture when changing programmes or
selecting Teletext.
• Turn off any equipment connected to the scart
connectors on the rear of the TV.
Wrong characters appear when viewing teletext. • Using the menu system, display the “Language/
Country” menu and select the country in which you
are operating the TV set.
For Cyrillic languages, we recommend you select
Russian as the country if your own country does not
appear in the list.
Picture slanted. • Using the menu system, select the “Picture Rotation”
option in the “Detail Set Up” menu to correct the
picture slant.
Snowy picture when viewing a TV channel. • Using the menu system, select the “Manual
Programme Preset” menu and adjust Fine Tuning
(AFT) to obtain better picture reception.
• Using the menu system, select the “Noise Reduction”
option in the “Detail Set Up” menu and select “Auto”
to reduce the noise in the picture.
No unscrambled picture whilst viewing un
unscrambled channel with a decoder connected
through the scart connector 2/ 2.
• Using the menu system, display the “Set Up” menu.
Then select the “Detail Set Up” option and set “AV2
Output” to “TV”.
• Check that the decoder is not connected to the 1/
1 scart socket.
Remote control does not function. • Replace the batteries.
The standby indicator on the TV flashes. • Contact your nearest Sony service centre.
• If you continue to have problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
GB text.fm Page 21 Wednesday, May 12, 2004 11:59 AM