Filter
Top Products
Help GuideKeypad Troubleshooting
There is no picture (screen is dark).
Make sure that all the connecting cables are securely connected.
Make sure that the Power indicator is lit up green.
If the Power indicator and Timer indicator on the front side are flashing, check
the condition of the TV by examining how the Power indicator and Timer
indicator on the front side are flashing (numbers of flashes).
For details, access the Help Guide.
Tiny black dots and/or bright dots appear on the screen.
The screen is composed of pixels. Tiny black dots and/or bright dots (pixels)
on the screen do not indicate a malfunction.
The Keypad does not function (cannot be paired with the TV).
Operate the Keypad closer to the TV.
Make sure that the batteries are inserted correctly.
Hold down the Fn and Enter keys following the instructions on the screen until
the pairing screen disappears.
The TV cannot connect to the Internet.
Make sure that the LAN router or Wireless LAN router is on.
Check the settings of the LAN router or Wireless LAN router. For details, see
the operating instructions supplied with the LAN router or Wireless LAN router.
Make sure that the LAN cable is connected correctly when using a wired
network connection.
Check your network environment as noted in “Before connecting with a
Wireless LAN” when using a wireless network connection.
The TV cannot connect to the Internet after
“Wi-Fi Protected Setup (WPS)” is finished.
The wireless setting of the router may change automatically if you have used
the WPS function before. In this case, change the wireless settings of your PC
accordingly.
For more information about the Internet TV.
Access the Help Guide.
Before starting the Initial Setup Wizard
Check the following so that the Initial Setup Wizard operations go smoothly.
Network connection
– Check whether your home network is a wired or wireless connection.
When Wireless LAN is used
– Check whether the wireless access point device such as a Wireless LAN router supports
Wi-Fi Protected Setup (WPS). If WPS is not supported, you will need to make a
connection manually.
– Check whether the Push or PIN method is used for WPS.
– Check your SSID and Password if setting up the wireless connection manually.
Account
– Check your ID and Password for your Google Account*.
* You can create a new account in the Initial Setup Wizard.
Cable/Satellite Box
– Check the Cable/Satellite TV provider name.
IR Blaster
– Check the manufacturer name of the device to be connected with the IR Blaster.
Before connecting with a Wireless LAN
Check the following to ensure that the Wireless LAN connection can be made.
Depending on the surrounding environment, such as the wall material, radio wave
receiving condition, or obstacles between this TV and the wireless LAN router, the
communication distance may be shortened. Move the TV and the wireless LAN router
closer to each other.
Devices that use a 2.4 GHz frequency band, such as a microwave, Bluetooth, or digital
cordless device, may interrupt the communication. Move the TV away from such devices,
or turn off such devices.
Parts and controls
Additional Information
Sony Customer Support
www.sony.com/internettvsupport United States 1.800.222.SONY
Please Do Not Return the Product to the Store
Find out more about
the Internet TV
The Help Guide gives you detailed information on how to use the
Internet TV as follows:
– Basics of the Internet TV
– How to use applications
– Details on how to use the Keypad
– Customizing settings
– Software Updates
To launch the Help Guide
From your Internet TV
Select “Help Guide” from the Applications List.
Or, press (SEARCH) and type “help” in the Quick Search Box.
Help Guide appears in the search results.
The network connection is required for accessing the “Help Guide”
from the TV.
From a PC browser
Access the following:
http://esupport.sony.com/internettv/helpguide/
OPTICAL FINGER SENSOR (OFS)
Allows you to control the pointer with
just your thumb.
To operate the pointer, slide your
thumb on the OFS.
To click, press down on the OFS.
SCROLL
Scrolls a page or list.
Hold down SCROLL and slide your
thumb up and down on the OFS.
ZOOM
Zooms images.
Hold down ZOOM and slide your
thumb up and down on the OFS.
To drag and drop
Hold down SCROLL and ZOOM, and
slide your thumb on the OFS.
AMP*
Allows you to control the connected
AV Receiver.
Keys beside orange markers are
active when the AMP indicator is on.
ON/STANDBY (BD/EXT)
Turns on the connected device.
ON/STANDBY (TV)
Turns on the TV.
BOOKMARK
Bookmarks your favorite content.
BACK
Returns to the previous display.
HOME
Displays the HOME menu.
The HOME menu is a gateway to
various contents.
WINDOW
Switches the window style.
MENU
Displays menu items according to
applications.
GUIDE
Displays the TV Guide.
TV
Displays live TV.
DVR
Displays the DVR (Digital Video
Recorder) menu.
SEARCH
Displays the Quick Search Box.
Type your interest in the Quick
Search Box, and the TV will suggest
contents from various media.
Device control area
Video control area
Keyboard area
Frequently-asked questions (FAQ)
* You can control the AV Receiver with the following keys when you have finished the AV
Receiver Setup in the Initial Setup Wizard: (BD/EXT), INPUT, VOL, MUTING
* You can use the scroll, zoom, and drag and drop operations only when you are launching compatible applications or browsing web sites.
E D F I GA B C H
REAR LEFT FRONT REAR LEFT FRONT RIGHT
NSX-32GT1/NSX-40GT1/NSX-46GT1 NSX-24GT1
IR BLASTER
CABLE/
ANTENNA
VIDEO IN/COMPONENT IN/
R-AUDIO-L
DIGITAL AUDIO OUT (OPTICAL)
HDMI IN 1/4
LAN
Headphones
HDMI IN 2/3
B/EA/D C F
H/I
G
(on/standby)*
(USB)
CONNECT
When using a video/audio cable,
connect the video plug (yellow) to
the VIDEO IN (Y) jack.
Press for two seconds
or more to pair with
the Keypad
Timer indicator
Green: Picture off
Orange: Timer
Power indicator
Red: Standby
Green: Power on
* The TV turns into standby mode when
you press this button to turn off the TV.