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“BRAVIA” TV Features
Watching TV
Using the Home Menu
Fun Features with
Connected Equipment
Parts Description
Troubleshooting
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You cannot receive any channels.
TV is locked to one channel.
You cannot receive or select channels.
TV turns off automatically.
No picture from some video sources.
Picture quality is not as good as viewed at the store.
Broadcast HD formats have poor quality.
Double images or ghosts appear.
Only snow and noise appear on the screen.
Dotted lines or stripes appear.
Top Page > Troubleshooting > Picture
Picture
You cannot receive any channels.
Make sure the “Cable/Antenna” setting is correct for your TV signal source.
TV is locked to one channel.
Perform “Auto Program” to add receivable channels that are not present in the TV’s memory.
You cannot receive or select channels.
Perform “Auto Program” to add receivable channels that are not present in the TV’s memory.
To receive or select cable channels, make sure that signal type in the channel settings is set to
“Cable.”
To receive or select UHF channels over an antenna, make sure signal type is set to “Antenna.”
TV turns off automatically.
Check if “Sleep Timer” is activated.
Check if “Auto Shut-off” in “Eco” is activated.
No picture from some video sources.
Press INPUT on the remote control.
Press HOME on the remote control. Select the desired input from the
.
Picture quality is not as good as viewed at the store.
Picture quality depends on the signal content. See the specifications to display the best possible
picture for that signal.
Broadcast HD formats have poor quality.
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