73
For the customers in the U.S.A.
Customer Support Information
After you have read through this manual, if you still cannot get the Remote
Commander to work properly, call the Sony Customer Support Helpline at 1-800-
822-2217.
Symptom
The component set to be
operated by the timer of
the Commander does not
function as expected.
The timer program is
executed in the next
week or on the next day
though that program has
been already executed.
“BATT” is displayed for
a second when you try to
use the Commander.
The clock is displayed as
“--:--”.
“LOCK” is displayed on
the LCD and the display
for operation does not
appear when you press a
button.
Remedy
• The component could not receive the signal from the
Commander successfully. When using the timer, check the
following.
- Check that the timer macro program functions correctly by
pressing the TEST key, after programming the timer (page
58).
- Check the location of the Commander.
• The status of each component is not suitable for operation.
(For example, you program the power-on setting, assuming
that power of the component is off when the timer turns on.
However, if power of the component is on when the
component receives the timer signal from the Commander,
the component will turn off.)
• The timer program contents you have set on this Commander
repeat weekly or daily. If you want to execute the timer
program once, set the timer standby mode to off after the
execution of the timer program (page 58).
• The batteries begin to be exhausted. Replace the batteries as
early as possible (page 7).
• The batteries might have been replaced. Replace the batteries
with new ones (page 7). After replacing the batteries, the set
contents remain. So, to use the Commander with the previous
set contents, you should only set the clock (page 8).
• The Hold function is on. Unlock the Hold function (page 62).