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Troubleshooting
Additional Information
Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
service facility.
Symptom Remedy
Power
The ?/1 ON/STANDBY
switch does not function.
• Connect the mains lead to the mains securely.
The power is turned on but the
VCR does not operate.
• Moisture condensation has occurred. Turn the power off, unplug the
mains lead and leave the VCR to dry for over three hours.
The VCR is plugged in but the
display window remains dark.
• Set POWER SAVE in the OPTIONS-2 menu to OFF (see page 79).
Clock
The clock has stopped and “–
:– –” appears in the display
window.
• The clock stops if the VCR is disconnected from the mains for more
than one hour. Reset the clock (and timer).
Playback
The playback picture does not
appear on the TV screen.
• Make sure the TV is set to the video channel. If you are using a
monitor, set it to video input.
• If the VCR is connected to the TV with the Scart cable, make sure the
VIDEO indicator is lit in the display window. Use the t TV/VIDEO
button on the remote commander to light up the VIDEO indicator.
The picture is not clear. • If your TV is connected to the VCR with both Scart and aerial cables,
make sure the RF channel is set to OFF (see page 15).
• Existing broadcasts may interfere with the VCR. Reset the RF channel
output of your VCR.
• Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see the last page of Troubleshooting). Clean
the video heads using the Sony T-25CLD, E-25CLDR, or T-25CLW
video head cleaning cassette. If these cleaning cassettes are not
available in your area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be required). Do not use
a commercially available liquid type cleaning cassette other than
Sony’s, as it may damage the video heads.
• The video heads may have to be replaced. Consult your local Sony
service facility for more information.
The picture rolls vertically
during picture search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no sound. • The tape is defective.
• If you made A/V connections, check the audio cable connection.
The sound is unstable or has
an echo.
• When you play a tape with the same sound recorded on both the hi-fi
and normal audio tracks, make sure AUDIO MIX in the OPTIONS-1
menu is set to OFF.
The sound from a tape
recorded with the VCR is not
in stereo or the STEREO
indicator in the display
window is flashing.
• Adjust the tracking.
• The video heads are dirty. Clean the video heads using the Sony
T-25CLD, E-25CLDR, or T-25CLW video head cleaning cassette as
explained above.
continued