Sony KV 24FS120 CRT Television User Manual


 
34
Other Information
Remote Control
Video
Problem Possible Remedies
I cannot operate the
remote control
Check the orientation of the batteries.
Batteries could be weak. Replace them (page 2).
Move the TV three to four feet away from fluorescent lights.
I cannot change
channels with the
remote control
Make sure you have not inadvertently switched your TV from
the channel 3 or 4 setting if you are using another device to
change channels.
I lost the remote
control
You can use the front panel controls to access your menus,
change channels, adjust the volume, or change video inputs
(page 2). Contact your nearest Sony Dealer to order a
replacement, please call our Sony Direct Accessory and Part
Center at 1-800-488-7669 (U.S. residents only).
Problem Possible Remedies
No picture, no
sound
Make sure the power cord is plugged in.
If a red light is flashing on the front of your TV for more than a
few minutes, disconnect and reconnect the power cord. If the
problem continues, call your local service center.
Check the TV/VIDEO setting: when watching TV, set it to TV;
when watching video equipment, set it to VIDEO 1, 2 or 3
(page 3).
Try another channel to rule out station trouble.
Poor or no picture,
good sound
Adjust the Picture setting in the Video menu (page 20).
Adjust the Brightness setting in the Video menu (page 20).
Check the antenna and/or cable connections (page 6).
No color Adjust the Color setting in the Video menu (page 20).
Only snow appears
on the screen
Check the Cable setting in the Channel menu (page 22).
Check the antenna and/or cable connections (page 6).
Make sure the channel selected is currently broadcasting.
Dotted lines or
stripes
Adjust the antenna.
Move the TV away from other electronic equipment. Some
electronic equipment creates electrical noise, which can
interfere with TV reception.
Double images or
ghosts
Check your outdoor antenna or call your cable service.