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28 Additional Information
Sony KV-HW21M85 Group A1 (GB, FR, PR, AR)_4-095-707-13 (1)
Possible causeSymptom
Solutions
Picture slant
Abnormal color
patches
“100
”
appears at
the top of the
screen and there is
no Teletext display.
(KV-HW21M85/
HW21M81 only)
Teletext display is
incomplete (snowy
picture or double
images).
(KV-HW21M85/
HW21M81 only)
The 1
(standby)
indicator on
your TV flashes
red several
times after
every three
seconds.
TV cabinet
creaks.
A small “boom”
sound is heard
when the TV is
turned on.
–
22
–
12
24
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–
21
–
–
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• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The magnetic
disturbance from
external speakers or
other equipment, or the
direction of the earth’s
magnetic field may
affect the TV.
• The channel carries
no Teletext
broadcast.
•
Connection is loose or
the cable is damaged.
•
The antenna setup is
inappropriate.
• Signal transmission
is too low.
• Your TV’s self-
diagnosis function
indicates the possible
problems.
•
Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
causing a noise. This
does not indicate a
malfunction.
•
The TV’s demagnetizing
function is working.
This does not indicate a
malfunction.
• Keep external speakers or other electrical
equipment away from the TV.
• Display the “Setup” menu and adjust
“Picture Rotation” so that the picture
position is optimal.
(KV-HW21M85/HW21M81 only)
• Keep external speakers or other
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about 15 minutes, then turn
it on again to demagnetize the TV.
—
• Check the antenna cable and
connectionon the TV, VCR, and at the
wall.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Try using a booster.
• Use the fine tuning (“Fine”) function.
• Count the number of times the 1
(standby) indicator flashes. Press !
(main power) to turn off your TV.
Contact your nearest Sony service center.
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Good morning!
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