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Before calling a service technician, please check the following table for a possible cause of the problem
and some solution.
Symptom Solution
Monitor will not turn on ● Make sure the power cord is plugged in, then press POWER button.
No picture, no sound ● Check cable connections.
No sound, picture OK ● Check audio Cable Connections
● Try pressing Volume up button in the Menu.
Poor color, sound OK ● Check cable connections
● Adjust Video set up menu.
Poor color or no color ● Adjust Color and / or TINT (NTSC only)
Troubleshooting