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TROUBLE SHOOTING
Before you call for service, determine the symptoms and make a few simple checks as shown below.
TV set:
SYMPTOMS POSSIBLE CAUSES
Power does not turn ON z Ensure whether the power plug is securel
y
inserted into the
receptacle.
There is no picture or sound z Ensure the LCD TV power is ON (Indicated b
y
the green LED on
the front of the unit)
z Reception other than those of broadcasting stations can be
considered.
z Check for connection to wrong terminal or for wrong input mode.
z Ensure the communication cable is properl
y
connected between
the Video Source and the LCD TV.
There are spots on the screen z Check whether
y
our AV equipments is affected b
y
interference
from automobiles, trains, high-voltage transmission lines, neon
signs or other potential sources of interference.
Degraded colors or tints z Check whether all image adjustments have been properly adjusted.
Improper screen position or size z Check whether screen position and size have been properl
y
adjusted.
The image appears distorted z Ensure the TV's aspect ratio is properly set.
The image is purple z Check the "Component" or "RGB" set
t
ing in the LCD TV and set
it for the appropriate signal type.
The image appears too bright, and
there is a loss of definition in the
brightest areas of the image.
z Check whether the contrast setting is too high.
z The DVD player is set for a high-level output.
z The video signal has not been terminated properl
y
somewhere in
the system.
The image appears too 'washed out',
or the darkest areas of the image
appear too bright.
z Check whether Brightness is set too high.
z The DVD player may be set at too high a brightness level.
If “xxx searching” appears, the image
or signal cannot be produced b
y
display.
z Check the cable for disconnection.
z Check for connection to proper terminal or for proper input
mode.
“Out of range” appears z Check whether the input signal is acceptable to the display.
Remote Control does not function
properly
z Check for incorrect battery orientation.
z Check for dead batteries
z Check for distance and angle from the display.
z Check whether remote control is properl
y
being pointed at the
display’s receiver.
z Check for an
y
obstacle between the remote control and the
display.
z Check that the remote sensor window is not under strong
fluorescent lighting.
There is no picture or sound, just
noise.
z Make sure the antenna cable is properly connected.
z Consider whether TV signals are being properly received.
Picture is not clear. z Make sure the antenna cable is properly connected.
z Consider whether TV signals are being properly received.
No sound z Check whether you have selected “Mute” for Audio setting.
z Make sure the volume is not set to minimum.
z Make sure that headphones are not connected.
z Check cables for disconnection.