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13
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS POSSIBLE SOLUTIONS
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate
Poor sound
or no sound
Poor picture
or no picture
Picture
wobbles or
drifts
Poor color or
no color
Poor
reception on
some
channels
•Make sure the power cord is plugged in.
•Try another AC outlet.
•Power is off; check fuse or circuit breaker.
•Unplug unit for an hour, then plug it back in.
•Station or CATV experiencing problems;
tune to another station.
•Check sound adjustments (VOLUME and
MUTE).
•Check for sources of possible interference.
•Station or CATV experiencing problems; tune
to another station.
•Make sure channels are set into memory.
•Check antenna or CATV connections; adjust
antenna.
•Check for sources of possible interference.
•Check picture control adjustments.
•Press CAP/TEXT to turn off the Closed
Caption mode.
•Station or CATV experiencing problems; tune
to another station.
•Make sure channels are set into memory.
•Station is weak; adjust antenna to receive
desired station.
•Check for sources of possible interference.
•Station or CATV experiencing problems; tune
to another station.
•Make sure channels are set into memory.
•Check picture control adjustments.
•Check antenna or CATV connection. Adjust
antenna.
•Station or CATV experiencing problems; tune
to another station.
•Make sure channels are set into memory.
•CATV company is scrambling signal.
•Adjust antenna.
•Check all CATV connections.
•Set TV/CABLE menu option to the CABLE
mode.
•Station or CATV system problems; try
another station.
•Check antenna connections; reorient antenna.
•Check for sources of possible interference.
Horizontal or
diagonal bars
on screen
No reception
above
channel 13
No CATV
reception
•Batteries are weak, dead or inserted
incorrectly.
•Remote is out of range; move closer to TV
(within 15 feet).
•Make sure Remote is aimed at sensor.
•Confirm there are no obstructions between
the Remote and the TV.
•Make sure the power cord is plugged in.
•Make sure TV/CABLE menu option is in the
appropriate mode.
•If using antenna, check UHF antenna
connections.
No Remote
operation
•No broadcast on station tuned.
•Sleep Timer is set.
•Power interrupted.
•TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
•Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
•Press CAP/TEXT to turn on the closed caption
decoder.
Closed -
Caption is not
activated
TV shuts off
• Press CAP/TEXT to turn off the Closed
Caption mode.
Black box on
screen
• Select proper language in the menu options.
Display is not
shown in
your language
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
Receiving Channels:
Antenna Input Impedance:
Input:
Dimensions:
Weight:
120 V, 60 Hz
73 Watts
1.5 Watts
3 inches (76 mm) Full Range, 8 ohm x 1
181 channel, quartz PLL frequency synthesized
Infrared, Direct Access, 2 x AAA batteries (supplied)
VHF 2-13
UHF 14-69
CATV 01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 ohm (VHF/UHF) coaxial input
Video: 1.0 Vp-p 75 ohm
Audio: 300 mV, 47k ohm
Width: 19-3/16 inches (488 mm)
Height: 16-3/8 inches (416 mm)
Depth: 18-5/16 inches (465 mm)
38.6 Ibs (17.5 kg)
Remote Control with two size “AAA” batteries
ACCESSORY
Design and specifications are subject to change without notice.
3M21301A-E P09-BACK 15:8:03, 11:5013