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TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
Problem Solution
Cannot control the TV with the
remote control.
Check the remote control sensor on the product and try again.
Check if there is any obstacle between the product and the remote
control.
Check if the batteries are still working and properly installed
(
to , to ).
No image display and no sound
is produced.
Check if the product is turned on.
Check if the power cord is connected to a wall outlet.
Check if there is a problem in the wall outlet by connecting other
products.
The TV turns off suddenly.
Check the power control settings. The power supply may be
interrupted.
Check if the Auto sleep feature is activated in the Time settings.
If there is no signal while the TV is on, the TV will turn off
automatically after 15 minutes of inactivity.
When connecting to the PC,
‘No Signal’ or ‘Invalid Format’ is
displayed.
Turn the TV off/on.
Reconnect the HDMI cable.
Restart the PC with the TV on.
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit 'www.lg.com'.