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Limited Warranty
Limited United States Warranty for Digital Audio Video (“DAV”) Product
Toshiba America Information Systems, Inc. (“TAIS”) makes the following limited warranties to original consumers in the
United States. THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THIS DAV PRODUCT AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO
NO OTHER PURCHASER OR TRANSFEREE. DAV PRODUCTS PURCHASED IN THE U.S.A. OR PUERTO RICO AND
USED ANYWHERE OUTSIDE OF THE U.S.A. OR PUERTO RICO, INCLUDING, WITHOUT LIMITATION, CANADA AND
MEXICO, ARE NOT COVERED BY THESE WARRANTIES. DAV PRODUCTS PURCHASED ANYWHERE OUTSIDE
OF THE U.S.A. OR PUERTO RICO, INCLUDING, WITHOUT LIMITATION, CANADA AND MEXICO, AND USED IN THE
U.S.A., ARE NOT COVERED BY THESE WARRANTIES.
Limited 90-Day Warranty on Parts and Labor
TAIS WARRANTS THIS PRODUCT AND ITS PARTS
AGAINST DEFECTS IN MATERIALS OR WORKMANSHIP
FOR A PERIOD OF 90-DAYS FROM THE DATE OF
ORIGINAL RETAIL PURCHASE. DURING THIS
PERIOD, TAIS WILL, AT TAIS’ SOLE DISCRETION,
REPAIR OR REPLACE A DEFECTIVE PART/PRODUCT
WITH A NEW OR REFURBISHED PART/PRODUCT
WITHOUT CHARGE TO YOU FOR PARTS OR LABOR.
ANY PART OR PRODUCT REPLACED UNDER THIS
LIMITED WARRANTY BECOMES THE PROPERTY OF
TAIS. IN SOME CASES, YOU MAY BE RESPONSIBLE
FOR DELIVERING THE PRODUCT TO A SERVICE
CENTER.
Rental Units – The limited warranty period begins on the
date of the fi rst rental or thirty (30) days after the date of
shipment to the rental fi rm, whichever comes fi rst.
Your Responsibility – Read the owner’s manual
thoroughly before installing or operating this Product.
Complete and mail the enclosed product registration card
(if provided) or register your Product online at www.support.
toshiba.com. Registration of your Product will enable TAIS
to contact you in the unlikely event a safety notifi cation is
required under the U.S. Consumer Product Safety Act.
Failure to complete and return the product registration
card does not diminish your warranty rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) This Limited Warranty is extended only to the original
purchaser and only covers product purchased as new.
(2) A purchase receipt or other proof of the original
purchase date is required for warranty service. (3) All
warranty servicing of this Product must be performed by
an Authorized TAIS Service Provider. (4) The warranties
from TAIS are effective only if this Product is purchased
and operated in the U.S.A. or Puerto Rico. (5) Removal and
reinstallation of product that is mounted in such a manner
as to impede normal service is not covered under these
warranties. This includes wall mounts, custom cabinets
and other installation methods that do not provide for
direct and immediate access to the product for service
purposes. Labor service charges for set installation, setup,
adjustment of customer controls, and installation or repair
of antenna, satellite or cable systems are not covered
by this limited warranty. (6) Reception or other problems
caused by inadequate antenna systems, misaligned
satellite dishes, improperly installed cable drops or use
with non-standard signals or sources are your responsibility
and are not covered by this limited warranty. (7) This limited
warranty is void if the product is used outside the range
of the temperature (heat/cold) and/or moisture operating
conditions as outlined in the product’s specifi cation listed
in the Owner’s manual, or if the product is exposed to
excessive smoke, dust, or other airborne contaminants
or environmental conditions. (8) Warranties extend only to
defects in materials or workmanship as limited above, and
do not extend to any Product or parts that have been lost
or discarded by you or to damage to the Product or parts
caused by fi res, misuse, abuse, accident, Acts of God (such
as lightning or fl uctuations in electric power), improper
installation, improper maintenance, or use in violation
of instructions furnished by TAIS; use or malfunction
through simultaneous use of this Product and connected
equipment; or to units that have been modifi ed or had the
serial number removed, altered, defaced, or rendered
illegible. (9) Product purchased “AS-IS” or “With known
faults, defects or problems” are not covered by this limited
warranty. (10) Product previously owned or registered by a
consumer and resold is not covered by this limited warranty.
(11) Product that is refurbished and resold is not covered
under this limited warranty.
How to Obtain Warranty Services
After following all of the operating instructions in the
Owner’s manual, review the section entitled “Concierge”
located on our Customer Support Web site at www.support.
toshiba.com. If you fi nd that service is needed, follow the
instructions provided on the web site or please contact
TAIS’ Consumer Solution Center toll free at 1-800-631-
3811. You must present upon request your original bill of
sale or other proof of purchase including the serial number
for in warranty service.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY STATE
OF THE U.S.A., INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED
TO THE DURATION OF THE LIMITED WARRANTIES
SET FORTH ABOVE. WITH THE EXCEPTION OF
ANY WARRANTIES IMPLIED BY THE LAW OF ANY
STATE OF THE U.S.A. AS HEREBY LIMITED, THE
FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES,
AGREEMENTS, AND SIMILAR OBLIGATIONS OF TAIS
WITH RESPECT TO THE REPAIR OR REPLACEMENT
OF ANY PARTS. IN NO EVENT SHALL TAIS BE LIABLE
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, LOST PROFITS,
BUSINESS INTERRUPTION, OR MODIFICATION OR
ERASURE OF RECORDED DATA CAUSED BY USE,
MISUSE OR INABILITY TO USE THIS PRODUCT).
No person, agent, distributor, dealer or company is
authorized to change, modify or extend the terms of