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HVR Upgrade and Registration
Have the following information available before registering the HVR upgrade.
HVR Product Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software.
System ID: The System ID is a number that is generated by the Surveillix unit. This is a unique code generated using the MAC
address of the computer running the software. The following steps illustrate how to obtain a unique System ID.
Locating the System ID
1. From the Display screen, click Setup.
2. Click Network Video.
3. Click the License tab.
4. Click Copy to copy the System ID.
Obtaining the Unlock Code
1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com/
2. Type the Product Serial Number that was provided by Toshiba.
3. Type the System ID generated by the DVR.
4. Click Submit.