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CONTENTS
Symptom
The color is faint.
The tint is not good.
The remote control does not
work.
Image data on a memory card
cannot be displayed.
Mouse function cannot be
used from the remote control
unit.
Document camera image is
blurry.
Document camera image
flickers.
Document camera image
movement is awkward.
Horizontal stripes appear
when document projected with
the document camera is
moved.
Cause
• The “Color”, “Tint”, “R-Level”, “G-Level” or “B-Level” adjustments
are not correct.
• The lamp life is ending.
• The remote control is not facing the remote sensor.
• The remote control is too far.
• There is an obstruction between the remote control and the
remote sensor.
• The batteries are exhausted.
• No memory card is inserted.
• A different type of memory card is inserted.
• There are no JPEG files on the memory card.
• The JPEG files have been created with an incompatible
compression format.
• The USB cable is not properly connected.
• The computer or OS is not compatible.
• The batteries are exhausted.
• The lens is dirty.
• The picture is out of focus.
• The light is not on.
• Image is being affected by fluorescent light in the room.
• The image’s number of frames is low. This is not a malfunction.
• The image’s number of frames is low. This is not a malfunction.
Correction
Make the “Picture” adjustments.
Replace the lamp.
Face the remote control transmitter toward the remote
sensor on the projector.
Operate within about 5 meters.
Remove the obstacle.
Replace the batteries.
Insert the memory card properly.
Replace with a compatible memory card.
Check using the thumbnail display.
Convert JPEG files to a compatible compression format.
Connect the USB cable properly.
The remote control mouse function is not available.
Replace the batteries.
Clean the lens with a blower or lens cleaner, etc.
Focus the picture by turning the focus ring.
Turn on the light.
Set the shutter speed on the menu screen.
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Before calling service personal (continued)