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CGETF10xx-10x
24-hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
1. Is the PWR (power) LED illuminated?
NO
• Is the media converter inserted properly into the chassis?
• Is the power cord properly installed in the chassis and at the external
power source and does the external power source provide power?
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the LKC (copper link) LED illuminated?
NO
• Check the twisted-pair copper cables for proper connection.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the LKF (fiber link) LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other device.
• If the converter is connected to another xGETF10xx-10x via fiber,
make sure that the Auto-Negotiation (DIP switch 4) is disabled (UP)
in hardware mode, or disabled via software in software mode.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the RXC (copper receive) LED flashing?
NO
• If there is no activity on the 1000Base-T port, proceed to step 5.
• If there is activity on the 1000Base-T port, disconnect and reconnect
the twisted-pair copper cable to restart the initialization process.
• Restart the workstation to restart the initialization process.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 5.
5. Is the RXF (fiber receive) LED flashing?
NO
• If there is no activity on the 1000Base-SX/LX port, continue below
• If there is activity on the 1000Base-SX/LX port, disconnect and
reconnect the fiber cable to restart the initialization process.
• Restart the workstation to restart the initialization process.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
Declaration of Conformity
Name of Mfg: Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model: CGETF10xx-10x Series Media Converters
Part Number(s): CGETF1013-105, CGETF1014-105, CGETF1015-105,
CGETF1017-105, CGETF1018-105, CGETF1024-105,
CGETF1029-105, CGETF1029-106,CGETF1035-105,
CGETF1029-107, CGETF1029-108, CGETF1039-105
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the CGETF10xx-10x to which this declaration refers is in
conformity with the following standards.
CISPR 22:1993; EN 55022:1998 Class A; FCC Part 15 Subpart B; EN 55024:1998;
21CFR subpart J; EN 61000-2-3:1995; EN61000-3-3:1995;
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
July 15, 2005____
Stephen Anderson, Vice-President of Engineering Date
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
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Contact Us
Technical support
Technical support is available 24-hours a day
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-based seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322