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Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
1. Is the
PWR
LED on the media converter illuminated?
NO
• Is the power cord properly installed in the media converter and at the
external power source?
• Does the external power source provide power?
• Contact Technical Support. US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the TX
LNK/ACT
LED on the media converter illuminated OR
flashing?
NO
• Check twisted-pair 10Base-T cables for proper connection.
• Verify that 10Base-T cable is correct (straight-through or crossover)
configuration for site installation (see page 4).
• Contact Technical Support. US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the TX
LNK/ACT
LED on the media converter illuminated BUT
NOT flashing?
NO
• Disconnect and reconnect the cable to restart the initialization
process.
• Restart the workstation to restart the initialization process.
• Contact Technical Support. US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the
BNC ACT
LED on the media converter illuminated?
NO
• Check 10Base-2 cables for proper connection.
• Verify that 10Base-2 cable connections on media converter and on
attached device are terminated properly.
• Disconnect and reconnect the cable to restart the initialization
process.
• Restart the workstation to restart the initialization process.
• Contact Technical Support. US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Contact Technical Support. US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
6
J/E-CX-TBT-01
24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
7
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
Declaration of Conformity
Name of Mfg: Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model: J/E-CX-TBT-01 Series Media Converters
Part Number(s):
J/E-CX-TBT-01
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the
J/E-CX-TBT-01
to which this declaration refers is in
conformity with the following standards.
CISPR 22:1993; EN 55022:1998 Class A; FCC part 15 subpart B
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
March 16, 2001
Stephen Anderson, Vice-President of Engineering Date
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322