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The Customizer
Frequently Asked Questions
What is a “macro” button?
It is a Customizer button you set to make a lot of things
happen when you press it. For example, to watch a
DVD in most home theaters requires several remote
controls and many button presses (power up the TV,
power up the surround sound, power up the DVD
player, set the TV to the correct video input, set the
surround sound to the correct audio input and finally;
press play on the DVD player remote control).
Instead of pressing all of those buttons one at a time,
the Customizer enables you to setup one button that
does it all automatically with one press. For more
information on how and why you should setup macro
buttons, watch the Quick Setup DVD tutorial or read
pages 20-21.
If the batteries run out, will I lose my settings?
No. The Customizer stores all of your settings in
non-volatile FLASH memory. You could remove the
batteries for months, replace them at your convenience
and the Customizer would still remember your settings.
Who can I call for more answers?
The Universal Remote Control technical support and
customer service staff are ready to answer any
questions you might have.
Call us at 1-914-835-4484
Monday - Friday, 9AM to 6PM (EST)