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HELP TOPICS
How do I return to
the Guided Setup
app?
• Press MENU > Guided Setup. Select a type of setup and press OK. The Guided Setup
app appears.
• To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV
to Factory Defaults. Select Reset. Remember that all of your settings will be lost.
There is a picture,
but there is no
sound.
• Press the VOLUME UP button on the remote. The volume slider appears.
• Press the MUTE button on the remote until the volume slider is blue, indicating that the
volume is On.
• Press MENU > Audio. Verify that the TV Speakers setting is On.
The TV displays
“No Signal.”
• Verify that all devices connected to the TV are powered on.
• Press the INPUT button on the remote and use the Arrow buttons to select the input to
which your device is connected (TV, HDMI-1, HDMI-2, or COMP).
There are black/
gray bars on the
top/bottom/sides of
the screen.
• Some television channels add black bars to the picture.
• Press the WIDE button on the remote until the picture lls the screen, and
press OK.
• Refer to your connected device’s User Guide to adjust device video settings.
The TV does not
power on.
• Verify that the power cord is securely connected to the AC socket on the TV and to a
working electrical outlet.
• Press the POWER button on the remote. If this does not power the TV on, press the
POWER button on the TV.
• If the TV still does not power on, plug the TV power cord into a dierent electrical outlet.