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How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service
location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery
or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the
Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this
limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are
not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along
with a description of the malfunction or difculty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modications to this limited warranty and you should not
rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an
unwritten warranty that the Product is t for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost prots or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under
Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can
be safely absorbed by a user or bystander according to the intended usage of the product. This product has
been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the
user. The telephone base shall be installed and used such that parts of the user’s body other than the hands
are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment
contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply
with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is
also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two
lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th
and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily
discontinue your telephone service. The telephone service provider is required to notify you before
interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be
given the opportunity to correct the problem and the telephone service provider is required to inform you of
your right to le a complaint with the FCC. Your telephone service provider may make changes in its facilities,
equipment, operation, or procedures that could affect the proper functioning of this product. The telephone
service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
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