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Disclaimer: Although every effort has been made to ensure that the information in
this manual is correct and complete, no company shall be held liable for any errors or
omissions in this manual. Information provided in this manual was accurate at time of
printing. If the antenna does not function as expected, please contact Winegard Company
at help@winegard.com or 1-800-788-4417, or visit our website at www.winegard.com.
6
Troubleshooting
On Screen Possible Cause Solution
Mobile Antenna Setup does not appear •No communication between receiver
and satellite dish
•Check wiring. Verify connection to
Main port. Verify good coax.
•Receiver software not compatible •Ensure a compatible DISH Solo HD
receiver is being used.
•Connect receiver to fixed/home
satellite dish for software update.
Error Code 150, “All Satellites Not Found” •Possible obstructions blocking satellite
•Satellite coverage issues in extreme
Northeast or Northwest
•Attempt to move the antenna from
any blockages or obstructions.
•Attempt a re-scan on the receiver.
•Try scanning on a different arc.
Error Code 151, “No Satellites Found” •Possible obstructions blocking satellite
•Intermittent coax connection
•Attempt to move the antenna from
any blockages or obstructions.
•Re-check coax connections to make
sure coax did not become loose
during scan.
•Attempt a re-scan on the receiver.
If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will
resolve the problem. If the problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.
Transporting
Before transporting the antenna, disconnect coax cables from
the main and secondary ports.
Maintenance
The Pathway X1 antenna is designed to be maintenance free.
However, it is a good idea to periodically clean the dome with
a soft cloth, water, and dish soap.
Tripod Accessory
Model TR-1518 tripod mount (sold separately) is available as an
accessory for the Pathway X1 antenna. The tripod mount has
adjustable height and leveling settings of 14.5”–22” and quickly
disassembles for compact storage.
FCC Guidelines
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Using Outside Receptacle
If your outside TV receptacle is wired for satellite, you’ll need
to locate where that receptacle leads and connect that directly
to your satellite receiver.
If the outside TV receptacle is wired for cable, the wiring will
have to be modified for use with satellite. The coaxial cable
cannot run through any other devices or switches before the
satellite receiver.
Typically, if wired for cable, the wiring will either run through
a Winegard power supply or video switch. The easiest way
to fix this is to disconnect the cable from that device, use a
barrel connector, and connect a new cable that runs directly
to the receiver, bypassing the power supply or video switch.