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Troubleshooting
Issue Possible Cause Solution
The antenna does not
attempt to find a satellite or
never moves.
•There is no communication
between the power supply
and satellite antenna.
•Verify power source is providing +12 VDC to the antenna.
•Try an additional power source. Verify the power supply
meets alternative power supply specifications at the bottom
of the page.
•Ensure that the power plug is fully seated and locked into
the power socket on the antenna.
The antenna continuously
searches and eventuallly stops
without ever acquiring any
satellites.
•Possible obstructions are
blocking signal from the
satellite.
•Check to see if the southern sky is clear. Trees, buildings,
large signs, or an overpass can block the signal.
•Rain, snow, or excessive dew on the dome can interrupt the
signal. Brush any snow or dew off of the dome. If heavy rain
or snowfall is blocking the signal, it may be necessary to
wait until the weather clears.
•There is no communication
between the receiver and
satellite antenna.
•Verify the main coax cable from the antenna is connected to
the “Satellite In” port on the back of the receiver.
•Verify all coax cables are properly terminated and that there
are no loose connections.
The antenna appears to lock
onto signal, but my receiver
does not show a picture or
signal reading.
•Receiver improperly
configured for the Carryout
G2 antenna.
•Verify the switch settings are set correctly for the desired
provider. See switch settings on page 2.
•Reconfigure the receiver according to steps on page 3 or 4.
I have switched satellite service
providers, and the antenna is
no longer working properly.
•Switches are not set for the
correct provider.
•Remove the dome, and set the switches to the correct
programming provider. See switch settings on page 2.
If a problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.
Transporting & Maintenance
Before transporting the antenna, disconnect the power cable,
and disconnect coax cables from the MAIN and SEC ports.
The Carryout G2 antenna is designed to be maintenance free.
However, it is a good idea to periodically clean the dome with
a soft cloth, water, and dish soap.
Optional Accessories
TR-1518 Tripod Mount
The tripod mount has adjustable height and leveling settings
of 14.5”–22” and quickly disassembles for compact storage.
RK-2000 Roof Mount Kit
With the optional roof mount kit, the Carryout G2 antenna can
be permanently mounted to a vehicle roof. The roof mount kit
includes everything needed to make the Carryout G2 a roof
mount antenna.
Alt. Power Supply Specs.
DC Voltage (nominal): 13.8 V
Rated Current: 4 Amp
Rated Power: 50W
Ripple & Noise (max.): 120 mVp-p
Voltage Tolerance: ±5%
Protection: OverLoad, Over Temperature
Using Outside Receptacle
If your outside TV receptacle is wired for satellite, you’ll need
to locate where that receptacle leads and connect that directly
to your satellite receiver.
If the outside TV receptacle is wired for cable, the wiring will
have to be modified for use with satellite. The coaxial cable
cannot run through any other devices or switches before the
satellite receiver.
Typically, if wired for cable, the wiring will either run through
a Winegard power supply or video switch. The easiest way
to fix this is to disconnect the cable from that device, use a
barrel connector, and connect a new cable that runs directly
to the receiver, bypassing the power supply or video switch.