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• Connect the KVM Switch USB cable directly to the USB port on the computer.
• Make sure that the drivers for your keyboard are installed on your computers.
• Uninstall all other keyboard drivers from your computers.
Mouse
Mouse is lost when I switch to a different channel.
• Check that the mouse you are using is connected properly to the console port
of the Switch.
• Attach the mouse directly to the computer with which you are experiencing
mouse problems.
• Allow up to one minute following the computer’s waking from standby mode
for mouse function to return.
• Deactivate power management schemes on the PC with which you are
experiencing problems.
• Try swapping the mouse with a different one.
The computer boots up fine, but the mouse does not work.
• Make sure that the drivers for your mouse are installed on your computers.
• Make sure the mouse works when directly plugged into the computer.
Rebooting may be necessary when trying this.
• Try a different mouse.
TROUBLESHOOTING
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