•
BT Business customers – call 154, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
•
For other telephone service providers, please contact their customer services.
General sales enquiries:
•
BT Residential lines – call 150. BT Business lines – call 152.
■ For other telephone service providers, please contact their customer services.
Billing enquiries:
•
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
•
By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
•
Press MENU, then OK twice. Type in the following commands (depending upon what
you wish to do) and send to 00000.
•
This will enable you to opt out from receiving voice text messages.
Note: Messages sent to 00000 are not charged for.
•
Turns off the opt out option.
72 Help
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
