Troubleshooting
Symptom
When paper has run out
When there is a paper jam
When there are frequent paper jams
When toner has run out Reference 6 Replacing the Cartridge
Reference 7 Reducing the Frequency of Paper Jams
Reference 7 Clearing Paper Jams
Reference 7 Paper Drawers
Guide Chapter Title
When an error message not covered by the above is displayed, see Chapter 7 “Service Call Message,” in the Reference Guide, Chapter 8 “Error
Messages,” in the Facsimile Guide, and Chapter 11 “Error Messages,” in the Sending Guide .
When originals scanned with the platen glass/feeder become
dirty
When memory becomes full during scanning
When the density of a copy or print is different to the original
When a print is dirty
When you cannot send
When you cannot receive
When communications are slow
When the power does not turn ON
When the message “contact your service representative with
the error code below” is displayed.
Reference 7 Service Call Message
Reference 7 Troubleshooting
Facsimile 8 When Problems Occur
Facsimile 8 When Problems Occur
Facsimile 8 When Problems Occur
Reference 6 Routine Cleaning
Reference 3 Specifying Common Settings
Reference 6 Routine Cleaning
Facsimile
Reference
8 When Problems Occur
7 If Memory Becomes Full during Scanning
For toner replacement and paper loading procedures, or when problems have occurred when using the machine, and
you want to know how to solve them, see the following references to the other guides.
Paper
Toner
Scanning trouble
Printing trouble
Communications trouble
Other trouble
