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A P P E N D I C E S
Scan button cannot be selected
➤Solution 1: A scan cannot be performed if the scan area is set too small (less
than 64 x 64 pixels). Increase the size of the scan area
➤Solution 2: A scan cannot be performed unless a scan area is specified. Specify a
scan area
➤Solution 3: A scan cannot be performed if the required memory is larger than
the free memory. Change the resolution (p. 17) or scan area (p. 28)
until the required memory is lower
Problem: The “Insufficient Memory” error message appears when
scanning
➤Solution 1: Select the smallest possible area and rescan
➤Solution 2: Lower the resolution and magnification settings for the output
device to the lowest possible values (p. 17, 20)
➤Solution 3: Close all other software applications other than Canon Photo, then
try scanning again
➤Solution 4: Close all software applications including Canon Photo, then restart
Canon Photo and scanning again
➤Solution 5: Shut down Canon Photo and all other applications and increase the
amount of free memory, then start Canon Photo again.
➤Solution 6: Increase the amount of RAM as required
*Plug-inModuleCS-U3.3/1-70 12/1/99, 4:06 PM55
